1. Introduction
fetramp ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.
2. Information We Collect
We collect information necessary to provide our services and comply with financial regulations:
Personal Identification Information:
Name, email address, phone number, date of birth.
Identity Verification Data:
Copies of government ID (passport, driver's license), proof of residence, and biometric data (facial scans for KYC).
Financial Information:
Bank account details, wallet addresses, and transaction history.
Technical Data:
IP address, device type, operating system, and browser type.
3. How We Use Your Information
We use your data to:
Process transactions and manage your account.
Verify your identity and prevent fraud (KYC/AML compliance).
Communicate with you regarding updates, security alerts, and support.
Comply with legal obligations and regulatory requests.
4. Sharing of Your Information
We do not sell your personal data. We may share information with:
Third-Party Service Providers:
Identity verification partners, payment processors, and cloud hosting services.
Legal Authorities:
If required by law, court order, or governmental regulation to prevent illegal activity.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information (including encryption, SSL, and two-factor authentication). However, no electronic transmission over the internet is 100% secure, but we work to minimise risk.
6. Data Retention
We retain personal data only as long as necessary for:
Legal and regulatory compliance
Operational and security purposes
7. Your Data Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@fetramp.com
9. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of the Services indicates acceptance.